Shipping policy
Thank you for shopping with us. This Shipping Policy explains how we process and ship online orders.
Order Processing
- Orders are typically processed within 1–3 business days after payment is received.
- Orders are not processed, shipped, or delivered on weekends or holidays.
- During periods of high order volume, processing times may be extended. If there is a significant delay, we will contact you using the information provided at checkout.
Shipping Locations
We currently ship to:
- United States
If your location is not available during checkout, please contact us for assistance.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete address is provided:
- Shipping delays may occur.
- Additional shipping charges may apply for address corrections or reshipment.
- We are not responsible for orders delivered to incorrectly entered addresses.
Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, we are not responsible for lost or stolen packages.
If you believe your package has been lost:
- Check with household members or neighbors.
- Contact the shipping carrier.
- Contact our customer support team for assistance.
Damaged Shipments
If your order arrives damaged:
- Please contact us within 7 days of delivery.
- Include your order number and photographs of the damaged item(s) and packaging.
- We will review the claim and work toward an appropriate resolution.
Shipping Restrictions
Certain products may be subject to shipping restrictions based on local laws, regulations, or carrier limitations.
Contact Us
If you have questions regarding shipping or your order, please contact us:
Email: info@hungrynomadeats.com